IMPORTANT MERGER INFORMATION
PLEASE READ CAREFULLY!
As you may know, the BancAbility network of our seven locally owned banks merged to become Security Bank of Kansas City on January 1, 2017.
To complete the merger, all branch locations formerly known as Valley View Bank and Citizens State Bank of Paola will be closed starting at 5:00 p.m. on Friday, March 10th thru morning of Monday, March 13th (when our doors will reopen for normal banking hours). Additionally, our Online Banking systems – including Mobile Banking & Online Bill Pay will be unavailable during this period.
CLICK HERE for a list of hours and locations of other Security Bank of Kansas City branches that can serve your needs during the time of our system conversion.
STARTING ON MONDAY, MARCH 13th, THE INSTRUCTIONS BELOW CAN ASSIST YOU WITH RE-ACTIVATING YOUR ONLINE BANKING SERVICES TO MAKE THE FULL TRANSITION TO SECURITY BANK OF KANSAS CITY.
Online Banking: Starting on March 13th, when attempting to access your previous bank’s website, you will be automatically re-directed to the Security Bank of Kansas City website at: https://www.securitybankkc.com.
On March 13th or later, these steps are used to activate your Security Bank of Kansas City Online Banking account:
CLICK HERE for instructions to create a User ID that might be easier to remember.
Online Bill Pay: Starting on March 13th, your bills will be processed as usual. During the conversion to Security Bank of Kansas City, your payees, bill history and scheduled payments were migrated to the new system.
Mobile Banking: Starting on March 13th, the mobile app for your previous BancAbility affiliate has been discontinued. To access your account(s) using your Apple or Android device, you can download the Security Bank of Kansas City mobile App from the iTunes or Google Play store. The download is FREE. After installing the Security Bank of Kansas City mobile app, you will use the same User ID & password that was used with your previous BancAbility affiliate. Once you have activated your access in the Security Bank of Kansas City mobile app, simply delete the previous BancAbility affiliate mobile app.
Mobile Website: Starting on March 13th, the link below is available for customers with an active Security Bank Online Banking account. The site is optimized for a small screen. It’s a perfect option for those who don’t own an Apple or Android device.
Before you can use the Security Bank of Kansas City Mobile Website, you will first need to login to the regular Security Bank of Kansas City website at: https://www.securitybankkc.com to activate your Online Banking account. The activation steps are outlined in the “Online Banking” section shown above.
The following functionality is available through the Mobile Website:
Telephone Banking: Starting on March 13th, the new number will be (913) 621-8441 or toll free at (866) 501-7781
When calling the Telephone Banking number of your previous BancAbility affiliate, you will be automatically re-directed to Security Bank of Kansas City’s Telephone Banking system. While the system is similar to the one you’ve been using, the menu options may have changed slightly.
When calling Security Bank of Kansas City’s Telephone Banking system for the first time, you will be prompted to re-establish a new login ID and password. Simply follow the prompts.
Debit Cards: At some point during the next few months, you may be issued a new Security Bank of Kansas City ATM/Debit card. Until you receive a new card, your current card which may still bear the name of your previous BancAbility affiliate will continue to work as usual.
We appreciate the opportunity to serve your banking needs for many years to come.
For more information, CLICK HERE to see our Frequently Asked Questions (FAQ) at the bottom of this page. If you need additional assistance, do not hesitate to contact us.
Monday – Friday
8:00 AM to 5:00 PM